Privacy notice

Information we process

Mobve may process account and contact details, property and resident records, maintenance activity, messages and call information, AI-assisted workflow content, and device or security logs supplied through the service.

How we use information

We use information to provide and secure the service, manage authorized workflows, support users, improve reliability, and comply with applicable legal obligations. Customers are responsible for ensuring they have a lawful basis to submit personal information to Mobve.

Sharing and service providers

Information may be shared with contracted infrastructure, communications, analytics, and AI service providers only as needed to operate the service, or when required by law. We do not describe personal information as being sold.

Retention and security

We retain information for the period needed to provide the service, satisfy contractual and legal requirements, resolve disputes, and protect the service. We use access controls, encryption in transit, session protections, and operational monitoring, but no system can promise absolute security.

Your choices

Depending on your location, you may have rights to access, correct, delete, restrict, or obtain a copy of personal information. Contact [email protected]. We may need to verify your identity before completing a request.

Changes

We may update this notice as the service and applicable requirements change. Material revisions will be posted here with a new update date.